It’s important that your bandwidth is enough to transmit video and audio at the quality level you want (and to accommodate any other simultaneous users of your network), but beyond that, extra bandwidth won’t help. Streaming a standard definition video already requires 3 Mbps. Most internet plans that aren’t dialup or low-end DSL will support this.įor instance, Zoom needs only 600 kbps of upload and download bandwidth for “high quality” 1:1 video, and tops out at 1.8 Mbps (megabits per second). Bandwidth is divided into upload (sending data from your computer to the Internet) and download (the other direction).ĭespite marketing and much of the Internet’s advice, bandwidth is probably not the thing making your video calls suck, unless you’re on a bad phone connection or someone else on your network is streaming video or something. When analyzing the quality of a network link, you care about three things:īandwidth, the rate at which data can be sent to the person you’re talking to.
If you’ve solved your own network problems but the person you’re talking to hasn’t, just send them a link to this post :) When you video call a friend, the data (audio and video) are sent from you to your friend over many different network links between different devices:Īny one of these links can have a problem, although you will mainly care about the ones on your side (the top half of the diagram) because they’re the ones under your control.
#Viber conference calls professional#
I’m not a professional network technician, just someone who’s used a lot of bad networks and occasionally fixed them. In this guide I’ll aim higher: I’d like to not just give you troubleshooting steps, but explain what you’re doing and why you’re doing it.Įpistemic status: the best way to get the right answer on the internet is to post the wrong answer.
#Viber conference calls how to#
There are many network troubleshooting guides out there, but most of them regurgitate a random sequence of “try this” without explaining why, or even showing you how to see if it worked. The most frequent culprit is a bad internet connection, so in this post I’ll go over how to troubleshoot and fix that (in the ways that matter most for video calls). Unfortunately, because humans are terrible at making technology that just works, there are many ways to ruin your video calls unnecessarily.
A lot of people have recently started doing most of their work via video calls instead of in-person meetings.
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